The Human Factor Podcast by SAP SAP SE

Wind the clock forward to 1995 and our guest today made a contribution to the evolution and progression of the HR organisation that is still accepted, utilised and debated today. The Ulrich Model. A model designed to help HR think and organise itself to maximise contribution and support the more strategic elements of the business strategy. A model adopted by many organisations but its success in many cases dependent on many factors – cultural buy in, exec alignment, strong leadership and a philosophical attitude that embraced the growth and contribution of all employees.

Guest Celyn Jones brings to light how those human factors combine to create great performances, and we are looking forward to exploring these factors from his perspectives as an actor, a screenwriter and as a producer.

You are about to undertake a change. It might be a small change. It might be a major transformation. You have decided you will need some external help to support your own teams. How do you go about selecting a partner to help your organisation? How do you define what you are looking for? Where do you look and what characteristics are important?

“We need to change how work is done, or we need to recognise that our most important asset is our people” – these are statements that are made year in year out – yet, not much seems to change. So what is the secret – how do we actively engage our people, how do help them to thrive, to grow and be able to bring their best selves to work every day. A culture which is inclusive and built on trust, fairness and inclusivity.

In this episode we will explore this challenge in real detail with Will and delve into some of his tips on how he runs a successful and happy organisation at The Timpson Group.

In this episode, we will be exploring how do we ensure that organisations are “fit for today, but also fit for the future”. We will explore this from an organisation perspective, but also from the provision of public services perspective. What is the importance of developing existing and new skills, enabled by technology advances, to drive the execution of processes and delivery of services to citizens and the workforce.

The Art of Communication is the information that builds the connection in so many ways.